The city we are based in
Mountlake Terrace sits in Snohomish County with about 21,000 residents and roughly 9,200 housing units, according to the 2020 census. About 59 percent of occupied homes are owner-occupied and 41 percent are rented, so we take calls from homeowners, tenants and landlords. If you rent, the repair may be your landlord's responsibility, so tell them early and call us if they ask for a plumber.
Housing here ranges from the 1949 cinderblock homes that the original developers built on a former landing field to apartments from the 1970s and new mixed-use buildings in Town Center between 220th and 236th Streets. Older homes tend to bring drain and water heater calls. Newer buildings bring fixture and commercial calls.
Towns we cover
Beyond the city itself, we dispatch to these nearby places. Lynnwood has its own page because it borders us to the south.
What to tell us about your location
Calling from outside the city limits works exactly the same way. A few location details help the dispatcher plan the visit.
Give the full address, including the city name, since several ZIP codes in the area share a city name with a neighbor.
A cross street helps when the house is on a long road or a cul-de-sac that navigation apps misplace.
Single-family home, townhouse, apartment or condo. Shared walls and shared shutoffs change the first steps.
If you already found the main valve, say so. If not, the dispatcher can talk you through finding it.
How the neighbors differ
Each place has its own mix of calls, which is why the plumber who knows the area matters.
| Place | Where it sits | What tends to drive calls |
|---|---|---|
| Lynnwood | South of Mountlake Terrace, at the I-5 and I-405 junction | Apartments, commercial strips and water heater work. See the Lynnwood page |
| Edmonds | West of the city, with hillside streets toward Puget Sound | Older homes on slopes, with sewer and drain calls |
| Brier | A small city bordering Mountlake Terrace to the north | Single-family homes with drain and water heater work |
| Kenmore | On the north shore of Lake Washington, in King County | Homes near the lake with drainage and leak calls |
| Bothell | Straddles the Snohomish and King County line to the east | A mix of newer subdivisions and older neighborhoods |
| Lake Forest Park, Shoreline, Mill Creek | Around the main I-5 and Lake Washington corridor | Residential repairs and replacements |
Who to call for a street-side problem
Inside Mountlake Terrace, the city provides water, sewer and stormwater service, and Public Works handles water or sewer line breaks at 425-670-8264 on weekday days. After hours, the Snohomish County non-emergency line is 425-407-3999. Other towns have their own providers, so check your bill. Anything past your meter or cleanout on your own property is where a plumber comes in, and that is the call to (206) 864-6558.
City lines, county lines and permits
Mountlake Terrace and Lynnwood are in Snohomish County, while Kenmore and part of Bothell reach into King County. That matters mostly for paperwork, because each city runs its own permit office. When a job needs a permit, such as a water heater replacement or a sewer line repair, the plumber will tell you which office applies and what to ask it. For work inside Mountlake Terrace, the permit center at City Hall, 23204 58th Ave W, takes calls at 425-776-1161.
If you rent, check your lease before you call anyone. Many leases route plumbing repairs through the landlord or property manager first. We can speak with the manager if you want us to, and you can reach the dispatcher any hour at (206) 864-6558.
Common reasons neighbors call us from outside the city
- A slow main drain. Several fixtures back up at once, which points past the sink to the line under the house. See sewer line cleaning.
- No hot water. A cold shower, a leaking tank or a pilot that will not stay lit. See water heater repair.
- A wet spot with no source. Damp carpet, a warm patch on the floor or a water bill that climbed. See leak detection.
- A fixture that has had enough. A toilet that runs, a faucet that drips or a disposal that hums. See toilet repair.
Service area questions
Call (206) 864-6558 and give the dispatcher your address. We will tell you honestly whether we can dispatch there.
A clear price is given before work starts, and the dispatcher explains what it covers. Distance is not something we hide in the number.
Yes. See plumber in Lynnwood, WA for ZIP codes 98036, 98037 and 98087 and for what Lynnwood homes call about.
The phone line is staffed 24/7 for the whole service area. Same-day appointments depend on the schedule.